Open position
Customer Success Manager for commercialising AI
📍 Wergelandsveien 21B, 0167 Oslo
Become the architect behind profitable AI at our customers. TellusR is growing fast – we’ve built the platform that gives Norwegian and European organisations safe AI with full data control. The role is two-fold: you ensure high customer satisfaction through strong project management, and drive commercial growth by finding opportunities that bring the customer more value.
Responsibilities
- Create value and growth: You’re measured on revenue growth in your portfolio, and proactively identify expansion and upsell opportunities that benefit the customer.
- Strategic advisory: You help customers adopt AI safely and effectively at scale.
- Project management: You lead and coordinate technical and commercial projects.
- Insight and improvement: You analyse customer data to propose concrete improvements.
What we look for
- You understand business: You know that customer success is about ROI for the customer and net retention rate (NRR) for us.
- You are structured: You have experience with project management or account management.
- You are technically curious: Experience from SaaS or AI is a big plus.
- You communicate well: You speak as easily with a technical developer as with a decision-maker.
We offer
- Co-ownership – an equity stake in the company.
- A meaningful mission – contribute to sovereign AI.
- Real influence – a key role in a skilled team with short decision paths.
Apply for the role
Send your CV or LinkedIn profile with a short note on why the role interests you. We review applications on a rolling basis until the right candidate is found.
Questions? Contact Tom Scharning – tom@tellusr.com, +47 920 14 600.
Send application