Our terms and conditions

Welcome to TellusR.com, a website provided by Sannsyn AS (Org no. 911727552), Edvard Storms gate 2, 0166 Oslo, Norway. 

By using TellusR you are agreeing to be bound by the following terms and conditions. Please read this Agreement carefully to ensure that you understand each provision. 

Please contact us at info@sannsyn.com with any questions regarding this Agreement.

Account Terms

You must be 18 years or older to use this Service.

You must be a human. Accounts registered by bots or other automated methods are not permitted.

You must provide your legal full name, a valid email address and company information requested in order to complete the signup process.

You are responsible for maintaining the security of your account and password. TellusR cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

You may not use the Service for any illegal or unauthorized purpose. 

If you open an Account on behalf of a company, organization, or other entity, then: (i) “you” includes you and that entity, and (ii) you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to this Agreement, and that you agree to this Agreement on the entity’s behalf. 

We may revise these Terms from time to time to better reflect: (a) changes to the law, (b) new regulatory requirements, or (c) improvements or enhancements made to our Services.

If we are involved in a reorganisation, merger, acquisition or sale of our assets, your information may be transferred as part of that deal. We will notify you by email of any such deal, and outline your choices in that event.

Payments

You are required to add your credit card details and pay to be able to use TellusR.

All plans are billed in advance on a monthly or yearly recurring basis. Payments are non-refundable.

All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, except when otherwise required by mandatory law. You are responsible for payment of all such taxes, levies, or duties.

For any upgrade or downgrade in plan level, your credit card that you provided will automatically be charged the new rate on your next billing cycle.

Downgrading and or deleting TellusR may cause the loss of content, features, or capacity of your Account. Sannsyn does not accept any liability for such loss.

Cancellation and Termination

You are solely responsible for properly cancelling your account. An email or phone request to cancel your account is not considered a valid cancellation request before you have received a confirmation from TellusR. 

All of your content will be immediately deleted from the Service upon cancellation. This information cannot be recovered once your account is cancelled. 

If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.

If you don’t pay for your Paid Account on time, we reserve the right to suspend it or remove Paid Account features. 

Inactive accounts will be deleted after 90 days.

Modifications and Prices

TellusR reserves the right at any time and from time to time to modify the Service. 

TellusR will notify you about significant changes before such changes come into force and give you a possibility to evaluate the effects of proposed changes and take necessary measures. Notification will be given through the TellusR website or by email.

If you don’t agree to the updates we make, please cancel your account before they become effective. Where applicable, we’ll offer you a pro rata refund based on the amounts you have prepaid for Services and your account cancellation date. By continuing to use or access the Services after the updates come into effect, you agree to be bound by the revised Terms.

We may decide to discontinue the Services in response to unforeseen circumstances beyond our control or to comply with a legal requirement. If we do so, we’ll give you reasonable prior notice so that you can export your data from our systems. If we discontinue the Services in this way before the end of any fixed or minimum term you have paid us for, we’ll refund the portion of the fees you have pre-paid but haven’t received Services for.

Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 60 days’ notice from TellusR. Such notice may be provided at any time by posting the changes to the TellusR website or by email.

TellusR shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

General Conditions

Your use of the Service is at your sole risk.

Technical support is only provided to paying account holders and is only available via email.

You understand that TellusR uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by TellusR.

Verbal, physical, written or other abuse (including threats of abuse or retribution) of any TellusR customer, employee, member, or officer will result in immediate account termination.

You grant us the right to add your company name and company logo to our customer list and website. To object to this use, please indicate so by sending an email to hello@tellusr.com.

You must not transmit any worms or viruses or any code of a destructive nature.

TellusR does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, or that (v) any errors in the Service will be corrected.

You expressly understand and agree that TellusR shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if TellusR has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.

The Terms of Service, and legally binding agreement between yourself and TellusR, shall be subject to Norwegian law and Norwegian courts’ exclusive jurisdiction. Oslo city court shall be the agreed legal venue.